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Return & Return Policy 

Last Updated: March 30, 2025

Thank you for shopping with Nation Innovation. If you are not entirely satisfied with your purchase, we are here to help. This policy outlines the terms and conditions for returns and refunds applicable to all purchases made through NationIn.com.

1. Interpretations & Definitions

  • Company: Refers to Nation Innovation, based in New Delhi, India.

  • Goods: Refers to the products available for sale on our website.

  • Orders: Refers to a request made by you to purchase Goods from us.

  • Service: Refers to the Website.

  • Website: Refers to Nation Innovation, accessible at nationin.com.

  • You: Refers to the individual, company, or legal entity accessing and using our services.

2. Order Cancellation Rights

You have the right to cancel your order within 7 days of receiving the Goods without providing any reason.​

Conditions for Order Cancellation:

  • The cancellation request must be made within 7 days from the date you received the Goods or the date a third party (other than the carrier) took possession of the Goods.

  • To cancel your order, please contact us via email at nationinpayments@gmail.com with a clear cancellation request.

Refund Process:

  • Once we receive the returned Goods, we will process your refund within 14 days.

  • The refund will be issued using the same payment method used for the original purchase.

  • ​No additional fees will be charged for the reimbursement.​

3. Conditions for Returns

To be eligible for a return, the following conditions must be met:

  • The Goods were purchased within the last 7 days.

  • The Goods must be unused and in original packaging.

Non-Returnable Items:

  • Goods customized or personalized as per your specifications.

  • Goods that are perishable or have expired.

  • Goods that were unsealed after delivery and cannot be returned for hygiene or health protection reasons.

  • Goods that, due to their nature, are inseparably mixed with other items after delivery.

Nation Innovation reserves the right to reject returns that do not meet the above conditions.

Note: Only regular-priced Goods are eligible for refunds. Sale items are non-refundable unless prohibited by law.

4. Returning Goods

  • Customers are responsible for return shipping costs and risks.

  • The return must be sent to: Block C, New Ashok Nagar, New Delhi, DL 110096, India.

  • We recommend using trackable and insured shipping to ensure safe return.

  • Refunds will not be processed until we receive the returned Goods or proof of return delivery.

5. Gift Returns

  • If the Goods were marked as a gift at the time of purchase:

  • You will receive a gift credit equivalent to the value of the return.

  • Once the returned product is received, a gift certificate will be issued to you.

If the Goods were not marked as a gift, the refund will be processed to the original purchaser.

6. Contact Us

For any questions regarding our Return & Refund Policy, please email us at nationinpayments@gmail.com

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